How to Purchase Antiques
Below are information on how to purchase and FAQs.
How to order
If you are interested in any of the items, please feel free to contact us.
Payment
- Please make the payment by wire transfer.
- Our bank account information will be provided when a purchase is made.
- Please bear the bank transfer fee.
- If you require a receipt, please inform us at the time of purchase.
Return policy
- As a general rule, we do not accept return of goods due to customer’s circumstances.
- We accept returns only when there are damages or problems caused by our fault and we are informed within three days after the arrival of goods.
- If goods are damaged during the delivery, please contact us first.
Refrain from returning them until we confirm the situation with the courier.
Contact
Tel：078-381-7328
Please let us know that you are interested in our antique goods.
E-mail wanokura.hu@gmail.com
Please don’t hesitate to contact us with any further queries. We will get back to you within a few days.
- If you do not receive a reply from us for over a week, your email may be blocked by our spam filter or other security measures. In such a case, we would appreciate it if you could take the time to inquire by phone.
Information Required by the Act on Specified Commercial Transactions
| Store name | Wanokura Antique |
|---|---|
| Owner | Hideki Ura |
| Antique Dealer License | Hyogo Prefecture Public Safety Commission/631141600011 |
| Business hours | 9:00 AM – 6:00PM |
| Regular holiday | Irregular |
| TEL / FAX | 078-381-7328 |
| HP | https://gallerywanokura.com/ |
| Payment method | Bank transfer, Credit, Cash |
| Addtional charge | Shipping fees, Tax, Bank transfer charge |
| Delivery method | In-store pickup, Shipping |
| Timing of delivery | As a general rule, goods are sent within 6 business days after the payment is confirmed. ※We will notify you if the shipment will be delayed due to business trips or other reasons. |
| Return/Exchange/Cancellation |
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